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FAQs - Dairy Products
What is UHT?
UHT (Ultra High Temperature) pasteurization is a process that provides the highest quality milk products for the longest period of time. UHT is simply a high temperature sterilization procedure. It is not a chemical process and is accomplished without the use of additives. Whether it’s milk, whipping cream, half & half or soft-serve ice cream mixes, UHT keeps products fresher longer.
What does it mean if a product is "heat shocked"?
Heat shock is the nemesis of all dairy products. Studies indicate that for every degree above 40 (F) milk is allowed to warm, one day will be lost from shelf life indicated by the code date. Even if re-cooled, this shelf life shortening will still occur. With ice cream, any melting and re-freezing results in loss of texture and flavor.
We at Smith Dairy want you to get the most out of your dairy products. We make every effort to get it to the store properly cooled. We ask that you make every effort to maintain temperature and refrigerate or freeze promptly. This will assure long lasting freshness of the products which we at SMITH'S produce with pride.
Why don't you include where to find your products on your website?
With the redesign of our website, we are looking at ways to accomplish this. One of the problems we face is that we serve several thousand retail customers and they are constantly changing as stores change suppliers, go out of business, etc. To keep a current listing would be an administrative challenge at this point. Another problem is that we sell our products through many warehouses. They, in turn, sell to their accounts. Who those are is information they prefer not to share with us. Consequently, we don't always know where our products are being sold. For the present, we would prefer to personally help you find our products through our Consumer Connection number at 800-776-7076 or via e-mail.
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